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esesito.com

Live Chat

1

Getting In Touch Via Live Chat

Email

3

How to write the perfect support ticket
Getting In Touch Via Email
How can I contact Esesito?

Phone Support

1

Getting in Touch via Phone Support

About Esesito

10

Why do you need to collect my business information?
Why were you not able to build my business a website?
When is the right time for my business to start using Esesito?
What types of business websites does Esesito build?
How will my business appear on Google?
Is hosting included?
What level of security is on Esesito websites?
What are the benefits of Esesito over Wix, WordPress, Squarespace, or other website builders?
What can Esesito help me accomplish?
What is Esesito?

My Account

13

Download Invoices from the Business Hub
Can you pay for a plan in instalments?
How to change your login email address
How to upgrade your Esesito subscription
How do I update my billing information?
How does billing work?
How to change or reset your account password
What is my website’s address?
Why does my website show as “under construction” in my Business Hub?
How to log into your Esesito account
How to log into your Esesito account
When will my business website be ready?
Get started

Esesito Partners

5

Article not available in English
How can CoverWallet help my business?
How can Superscript help my business?
How can Tide help my business?
How can FreshBooks help my business?

Website Launch

9

How do I claim my 30-day money-back guarantee?
Will I get a templated website?
How is Esesito able to offer this deal at such a great price?
Are Esesito websites secure?
Can I edit my website?
Where can I see examples of websites built by Esesito?
I am ready to buy a website from Esesito. What should I do?
Why is Esesito any different from other website builder or agency?
What if I don’t like my website?

My Website

12

How to manage Content Blocks
How to edit images in the Esesito Editor
How to modify the selectable hours in the ‘Send a Message’ section
How do I temporarily deactivate my website?
How to show / hide your business phone number on your website
How to show / hide your business address on your website
How to edit the section titles
How to edit the About Us section
How to switch a section on/off on your website
How can I deactivate sections while I edit them
How to change the order of your sections
How to edit my website

Header

5

How to add Announcements Banners to your site
How To Enable and Disable Share Links On Your Website Header
How to enable the WhatsApp contact button on your site
How to edit the call to action button
How to edit your website header

Theme

5

Adding Custom Colors That Match Your Brands
How to restore the original theme
How to change the color scheme of your website
Premium Templates
How to edit your website’s theme, colour scheme and font

Gallery

3

How to add or remove images on your Gallery
What’s the recommended resolution for the images on my website?
How to upload videos on your website

Products

7

How to Sell Digital Products on Esesito website
How to remove items from the Product Section
How does the Product Variation Tool work?
How to add promotional prices
How to add multiple images to products
How to add pricing details to your products
How to edit your Products

Services

7

How to work with Service Variations
How to start selling your services
How to sell bookable services
How to add pricing details to your services
How To Make Your Services Bookable on a Third-Party Platform
How to create a bookable service
How to edit your Services

Settings

14

How To Create Coupons For Your Store
How to Enable PayPal Pay Later
How to add bulk discounts to products on Esesito
How to add a Refund Policy on your site
How to edit the Privacy Policy on your site
How to edit the Terms & Conditions of your business
How to add Taxes on your site
How to edit your Legal Notice
What are the different payments methods my customers can use?
How to add or update the PayPal email on your site
How to update your favicon
How to get PayPal to redirect users back to your website after successful payment
Shopping Cart
How to activate the Shopping Cart on your site

Footer

3

How to customise the branding on your website
How to update your social media buttons
How to edit your contact information

Miscellaneous

20

How To Edit The Promotion Section On Your Website
Can I add a Price List to my website?
How can I download a list of all my customers?
Does Esesito Have An App?
Can I add a Blog to my website?
How to select a logo with Esesito
How to add hyperlinks to your website
How to enable Google Reviews on your webpage
How to edit your logo and cover image
How to cancel your Esesito account
How to edit the “Send a Message” section
How to Add a Storewide Discount On Your Site
Which sections can I hide on my site?
How to start selling your products with Esesito
How to upload photos to your Esesito website
How to upgrade your Esesito plan using a coupon code
How to see your website in preview mode
How to add or remove Amenities
How to add or remove Testimonials
How to edit your Opening Hours

Launching Your Business Online

8

How to Create Posts on Instagram
Photo & Video Uploads
Page Views
Bookings & Sales
Introducing the Esesito Editor
Hosting, Maintenance, and SSL Security
Google Business Profile
Your Very Own Esesito Business Website

Custom Domain

11

Transfer Your Existing Domain
How to edit advanced DNS settings for my domains
Can I acquire a .ca domain?
Transfer a domain away from Esesito
Can I change my custom domain name once I’ve claimed it?
What happens when my domain/email add on renews?
How will a custom domain help my business?
What is a domain name?
What is a domain name?
A Custom Domain
How to select a custom domain name with Esesito

Connected Domain

24

How to update nameservers – DomainIT
How to update nameservers – Fasthosts
How to update nameservers – Hostinger
How to update nameservers – DreamHost
How to update nameservers – Register.com
Article not available in English
How to update nameservers – WIX
How to update nameservers – Yahoo
How to update nameservers – PublicDomainRegistry.com
Article not available in English
How to update nameservers – G Suite
How to update nameservers – Vistaprint
How to connect email accounts to my Esesito domain
How to update nameservers – One.com
How to update nameservers – Shopify
How to update nameservers – 123-reg
How to update nameservers – 1&1 IONOS
How to update nameservers – NamesCo
How to update nameservers – Google Domains
How to update nameservers – Bluehost
How to update nameservers – Heartinternet
How to update nameservers – GoDaddy
How to update nameservers – Namecheap
Can I use my own domain name with my Esesito website?

Professional Emails

15

How to add address books for your business email
How to import your contacts into Esesito Mail
How to have Esesito emails sent to my main inbox – Gmail
How to configure your Esesito mail on Outlook 2019
How to cancel the sending of an email
How to forward emails automatically sent to your business email
How to add contacts to your business email
How to configure your Esesito mail on your iPhone and iPad
How to reset the password on your professional email address
How to setup your professional email account on Huawei phones
How to add a signature on your business email
How to configure your Esesito mail on Gmail/Android Devices
How to select a professional email address with Esesito
Professional Email Addresses
How to access your Esesito email account

Product Sync

5

Google Product Sync
Facebook Product Sync
Instagram Product Sync
Troubleshooting the Product Sync
How to update my products on Facebook/Instagram through my site

Google Business Profile (GBP)

15

How to fix a GBP pin that is located in the wrong spot
How to ensure your business gets a GBP
How to respond to Google reviews on Esesito
Google My Business Messaging – Read and reply to messages from your Business profile
How to complete video verification for a Google Business Profile
What is a Google Business Profile (GBP)?
How to verify my Google Business Profile (GBP)?
I already have a Google Business Profile. Is this a problem?
How to connect my Google Business Profile (GBP) to my Esesito page?
How do I add my Esesito website images to my Google Business Profile?
How do I keep my address from showing on my Google Business Profile?
How To Set Up Your Google My Business Listing From The Hub
Tips for building your Google Business Profile
I did not receive a verification PIN from GMB. What now?
Why is it not possible to delete my Google Business Profile?

Custom Code

8

Custom Code: How to add Freshdesk to my UENI website
Custom Code: Adding Typeform to your Esesito Site
Custom Code: Get the most of your Embedded Forms
Add Custom Code To Your Site
Can I add a donation button to my website?
Custom Code: Adding Facebook Messenger To Your Site
Custom Code: Adding Facebook Pixel To Your Esesito Site
Custom Code: Add Google Analytics To Your Esesito Site

Google Ads

1

How to set up a Google ads account

Promoting Your Business

3

Advanced Google Business Profile Optimization
Social media post boosters
How to use the Esesito Social tool?

VIP Service

5

1-on-1 Launch & Training Call
How do I schedule the Delivery call?
How to request edits to your website?
VIP Support
1-1 call to grow your business

Multipage Websites

8

How to Customise the Content of your Pages?
FAQs – How to add questions and answers to my website?
How To Add A New Blank Page And Customise Your Page
Spaces – How to add a blog or news section to my website
Profiles – How to add people information to my website?
Media Collections – How to add a media collection page to my website?
How To Enable Advanced Layouts For Your Esesito Websites?
How to Manage Your Website Pages?

My Customers

3

How can customers contact me through my website?
Where can I find bookings requests, messages, and purchases made on my website?
How to receive Esesito Notifications on WhatsApp

SEO & Ranking Higher

4

What kind of search engine optimisation (SEO) does Esesito provide?
What is Search Engine Optimization (SEO)?
How can I improve the search rankings of my site?
How can I share my website on social media?

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Why Esesito?
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